We highly suggest submitting all artwork via e-mail as vector files with all text converted to curves or outlines, the document color mode set to CMYK, and all colors called out as PANTONE® PMS® colors from the solid coated swatch palette.
When unable to send vector art, a resolution of at least 300 dpi is suggested for all GIF's, JPEG's, and TIFF's [non-vector formats]. Files need to be submitted to the correct e-mail address.
Preferred File Formats
- .AI - Adobe® Illustrator® [up to CS5]
- .EPS - Encapsulated Post Script
Note: Artwork created in another program and merely saved as one of these file extensions does not guarantee acceptable artwork [e.g. a JPEG saved in Illustrator® as an "AI" file does not make it a vector file.]
Acceptable File Formats
- Camera Ready Art [see Camera-Ready Art below]
- .JPEG - Joint Photographic Experts Group
- .GIF - Graphic Interchange Format
- .PDF - Portable Document Format
- .PSD – Photoshop Document [up to CS5]
- .TIFF - Tagged Image Format File [must be saved with its Byte Order as "PC"]
Note: These formats will NOT always be acceptable depending on the product being ordered and the quality of the submitted file.
SnugZ encourages art files and a purchase order be sent to us via e-mail. Depending on the products being ordered will determine which e-mail address to send the art to. SnugZ cannot guarantee same day orders if they are not sent to the correct e-mail address. There is no need to submit your purchase order separately from your art file. If your art is over 10MB, you will need to submit your art through our FTP site. Please contact customer service for instructions.
To submit files via E-mail:
All same day orders for must have art sent to a special address with the corresponding purchase order number in the subject line of the e-mail.
All other orders must have art sent to the other correct address with the corresponding purchase order number in the subject line of the e-mail.
The e-mail addresses have been left out on purpose. Contact your SnugZ representative if you are uncertain where to send your art to.
To submit files via post:
Please send all camera-ready art [see requirements below] and media disks to our office in Salt Lake City. The address has been left out on purpose. Contact your SnugZ representative if you are uncertain where to send your art to.
If files are not e-mailed or sent as camera ready they can be submitted on a CD-R or DVD-R. Submit a separate disk for each order. Do not gang art for more than one order on a single disk. Always include a laser hard-copy print of the artwork. See acceptable file formats above.
Camera-Ready ArtCamera-Ready Artwork Is:
"Camera-ready art" is flat, sharp, black-and-white line art (graphics and text) that is on smooth paper. Artwork submitted as camera-ready must be able to be scanned into Adobe® Photoshop® and then "Live Traced" in Adobe® Illustrator® without any additional work by a graphic artist. Additional work includes art that has to be retraced, redrawn or reworked on the computer by a graphic artist in any way.
If artwork does not meet required camera-ready specifications, an art preparation fee of $51.00 (Q) per hour will be required with a one-hour minimum. SnugZ will notify customer if artwork does not meet required camera-ready specifications before cleaning any art.
To increase perceived resolution it is a good idea to submit your camera-ready artwork at least double the size of the final imprint up to 8.5" x 11". Please do not exceed letter size paper as this is our maximum scannable area.Camera-Ready Art Is Not:
Artwork that does not meet the required camera-ready art specifications listed above will be considered NOT camera-ready and will require an art preparation fee of $51.00 (Q) per hour. These items include, but are not limited to: inkjet and laser art that is of poor resolution, fax copies, photocopies, newspaper art, business cards, letterhead, continuous tone images [photography], printed products, and artwork on damaged or dirty paper.
- Paper Proofs: Free [up to two, all others $10.00 (Z)
- Light touch-up: Free
- Typeset only: Included in setup
- Typeset copy added to camera-ready artwork: Included in setup
- Preparation of non-camera-ready art: $51.00 (Q) per hr. with 1 hr. minimum.
Note: please specify font to be used for all typesets.
A paper proof (either fax or e-mail, whichever is requested) is provided free of charge, but only if requested. If there are changes that need to be made and another proof is required, SnugZ will happily provide another proof with those changes. Additional changes that require another proof will cost $10.00 (Z). See "Art Charges" above.
SnugZ paper proofs are not photographic representations of what the submitted art will look like on the product. They are to scale, vector illustrations of the product being ordered with the imprint applied. SnugZ also provides virtual proofs upon request.
Artwork is retained in our files for a two-year period from the date of the last order. After that time, new artwork will be required. Camera-ready art and media disks will be discarded after 30 days unless you have indicated on the purchase order that you would like the disk returned.
All copy or other materials submitted by customers for our use in producing items ordered will be accepted as fully compliant with all applicable laws regarding trademark, service mark, copyright, right of privacy, patent, or similar protection.
Adobe®, PANTONE®, PMS®, and SnugZ USA® are registered trademarks of their respective owners.