Quality AND quantity promo gear, delivered at lightning speed. About Us

About Us

Since 1989, SnugZ has always been committed to providing an exceptional customer experience and producing high quality products for their customers.


Can you ask for both quality AND quantity promo gear, delivered at lightning speed? We’ve got you. For more than 3 decades, SnugZ USA has been quietly, steadfastly setting the benchmark for our craft. 

We’re repping the American Dream—born in a dusty, cramped Utah attic in 1989, just 5 friends crafting eyewear retainers. 500+ employees later, our customers are still our top priority. And with every USA-made screen, fill, and stitch, our in-house team is pushing the boundaries of what promotional products can be. No matter how far we come, we’ll always live by our company values: Care Passionately, Work Like Crazy, Think Big, and Do What's Right. All with one mission: TO MAKE.

So how does that translate into our customer relationships? It means we’re your trusted partner in business promotion. We’ll help you create eye-catching designs and generate innovative ways to reach your customers, employees, and industry stakeholders. We truly care about the success of our partners, and are invested in providing above-and-beyond service, including access to a skilled design team to help you showcase your business in style. From our humble(brag) top-selling lanyards, GMP-certified personal care items, hand-crafted Traverse leather goods, and exclusive Thermos® brand gear, we’re proving that SnugZ USA = Promo Elevated. And fast. With our ZIP-IT next day service, Jeff Bezos has nothing on us—we’ll ship your gear the next day at no additional cost.

Need to stay clean with hand sanitizer and PPE kits, stay cool with Reef-safe sunscreen and protective lip balm, or rope them in with our classic polyester lanyard and vinyl badge protectors? SnugZ promo gear looks and feels legit and stands the test of time. 100% quality. 100% SnugZ. 

Find Your Next Career at SnugZ USA

Text "JOBS" to (813) 321-2595 or apply online or in-person



Executive Team

Brandon Mackay, MAS
CEO / President

RaNell Lefler, CAS

Justin Gukeisen

Rosanne Webster, CAS

Brittany David, MAS

Kathy DiFrancesco
VP of Sales

Brandon Brown, CAS
VP of Marketing

Gaston Lazarte
Director of Human Resources

Patrick Elliott
Director of IT

Chris Culley, CAS
Director of R&D

Darren Massey, CAS
Director of Manufacturing

Jeannette Alcala
Director of Order Support & Art

Dalila Perez
Director of Manufacturing, Texas

Michael Facer
Director of Procurement


Trish Molina
Accounting Manager

Lori Holdener
Credit Manager

Tammy Hart
Senior Collections Agent

Alejandra Avila
Cost Accounting Supervisor

Judy Kammeyer
AP Clerk

Scott Denton
Purchasing Supervisor

Michelle Blarer
Purchasing Coordinator

Art & Marketing

Midori Murakami
Senior Art Team Manager

Shanna Mills
Art Team Supervisor

Austyn Horne
Production Artist

Danielle Watson
Production Artist

Jeff Anderton
Director of Content

Chris Duncan
Creative Director

Amber Poulsen
Graphic Designer

Trevor Quong
Graphic Designer

Madeline Wallis
Marketing & Data Coordinator

Sales Team

Steve Rone
National Sales Manager

Sydra Newell
Business Development Manager

Sabrina Franz
Outside Sales Manager

Loren Cayer
Northeast Territory Sales Rep

Nick Morrison
Outside Sales Rep - PNW

Jillian Fralick
Ohio Territory Sales Rep

Katy Burum
Project Manager

Jenny Evans
Sales Service Manager

Tatiana Shield
Sales Support Online Accounts

Jeishali Ramos
Sales Support - National

Pia Hill
Sales Support - National

Rachel Kenyon
Sales Support - East

Mike Dillenbach
Sales Support

Karen Buhler
Sales Support

Angelica Morales
Sales Support

Carli Porter
Sales Support

Customer Service & Order Entry

Jennifer Imes
Order Support Manager

Megan Hale
Order Support

Ashlee Risher
Order Support

Stephanie Mason
Order Support

Ari Streeter
Order Support

Carla Krebs
Order Support

Sadie Medina
Order Support

Jaycee Edwards
Resolutions Representative

Production Management

Charlie Johnson
Facilities Manager

Ashley Romo
Digital Print & Dye-Sub Manager


Muhammed Fetah
Compound & Autofill Manager

Spencer Edwards
Northstar Labs Sales

Alia Ansari
QA Manager

Crystal Srok
QC Lab Manager

Human Resources/Training

Teresa Vitela
Payroll & Benefits Specialist

Andrea Aviles
Talent Acquisition Specialist


Tim Stewart
ERP Solutions Architect

Kellie Peck
SQL Report Writer

Devon Garner
Desktop Administrator