About Us

Since 1989, SnugZ has always been committed to providing an exceptional customer experience and producing high quality products for their customers.


Can you ask for both quality AND quantity promo gear, delivered at lightning speed? We’ve got you. For more than 3 decades, SnugZ USA has been quietly, steadfastly setting the benchmark for our craft. 

We’re repping the American Dream—born in a dusty, cramped Utah attic in 1989, just 5 friends crafting eyewear retainers. 500+ employees later, our customers are still our top priority. And with every USA-made screen, fill, and stitch, our in-house team is pushing the boundaries of what promotional products can be. No matter how far we come, we’ll always live by our company values: Care Passionately, Work Like Crazy, Think Big, and Do What's Right. All with one mission: TO MAKE.

So how does that translate into our customer relationships? It means we’re your trusted partner in business promotion. We’ll help you create eye-catching designs and generate innovative ways to reach your customers, employees, and industry stakeholders. We truly care about the success of our partners, and are invested in providing above-and-beyond service, including access to a skilled design team to help you showcase your business in style. From our humble(brag) top-selling lanyards, GMP-certified personal care items, hand-crafted Traverse leather goods, and exclusive Thermos® brand gear, we’re proving that SnugZ USA = Promo Elevated. And fast. With our ZIP-IT next day service, Jeff Bezos has nothing on us—we’ll ship your gear the next day at no additional cost.

Need to stay clean with hand sanitizer and PPE kits, stay cool with Reef-safe sunscreen and protective lip balm, or rope them in with our classic polyester lanyard and vinyl badge protectors? SnugZ promo gear looks and feels legit and stands the test of time. 100% quality. 100% SnugZ. 

Find Your Next Career at SnugZ USA

Text "JOBS" to (813) 321-2595 or apply online or in-person



Executive Team

Brandon Mackay, MAS
CEO / President

Rosanne Webster, CAS

RaNell Lefler, CAS

Brittany David, MAS

Justin Gukeisen

Brandon Brown, CAS
VP of Marketing

Kathy DiFrancesco
VP of Sales

Chris Culley, CAS
Director of R&D

Darren Massey, CAS
Director of Manufacturing

Patrick Elliott
Director of IT

Jeannette Alcala
Director of Order Support

Gaston Lazarte
Director of Human Resources

Dalila Perez
Director of Manufacturing, Texas

Michael Facer
Director of Procurement


Trish Molina
Accounting Manager

Lori Holdener
Credit Manager

Tammy Hart
Senior Collections Agent

Michelle Blarer
Purchasing Coordinator

Scott Denton
Purchasing Supervisor

Judy Kammeyer
AP Clerk

Janine Daelman
Collections Agent

Art & Marketing

Midori Murakami
Senior Art Team Manager

Shanna Mills
Art Team Supervisor

Chris Duncan
Sr. Graphic Designer

Jeff Anderton
Sr. Content Strategist

Cody Belnap
Digital Marketing Manager

Austyn Horne
Production Artist

Trevor Quong
Graphic Designer

Danielle Watson
Production Artist

Sales Team

Sydra Newell
Inside Sales Manager

Steve Rone
National Sales Manager

Katy Burum
Project Manager

Sabrina Franz
Outside Sales Manager

Kelsie Cutak
Sales Support

Loren Cayer
Northeast Territory Sales Rep

Shannon Woods
Sales Executive

Hailee Gilmore
Sales Executive

Jillian Fralick
Ohio Territory Sales Rep

Nick Morrison
NJ & PA Territory Sales Rep

Savannah Tippets
Sales Executive

Customer Service & Order Entry

Jenny Evans
Customer Service Manager

Jennifer Imes
Order Support Manager

Ginger Taylor
Customer Service Supervisor

Megan Hale
Order Support

Ashlee Dew
Order Support

Stephanie Mason
Order Support

Jaycee Edwards
Order Support

Ari Streeter
Order Support

Production Management

Charlie Johnson
Facilities Manager

Joseph Fesola'i
Inventory Control Manager

Ashley Romo
Digital Print & Dye-Sub Manager

Dustin Tippie
Shipping Manager

Cristina Medellin
Lanyard Manager

Lucila Marcelo
Handfill & SweetZ Manager


Spencer Edwards
Northstar Labs Sales

Mohammed Fetah
Compound & Autofill Manager

Human Resources/Training

Teresa Vitela
Payroll Specialist

Andrea Aviles
Human Resources


Tim Stewart
ERP Solutions Architect

Devon Garner
IT Computer Tech

Jeanne Durrant
Web Developer

Matt Murray